Effective Sales Coaching Program

Next program date to be determined • Kansas City, MO

A one-day program for surplus lines brokers, general agents and carrier underwriters who manage sales professionals. 

About the Program

Participants receive customized sales coaching training geared specifically to transacting business in the surplus lines market. Any professional who leads a team of professionals responsible for revenue or premium production will benefit from this program. Coaching and improving the performance of a team is the secret of sales success, and it is the most important job of a sales manager. Effective Sales Coaching participants will work in real-life scenarios, impacting both brokers and underwriters, with role-playing opportunities to develop an approach that helps their team members take responsibility for their success. They will develop an enhanced understanding of the differences between managing and coaching and how to help their team members develop specific, measurable objectives using metrics that assess where performance is compared to those goals. 

Download an Effective Sales Coaching brochure   for additional information about program takeaways and what to expect. 

Who Should Attend

Any surplus lines manager who leads a team of professionals responsible for revenue or premium production and desires to improve the performance of that team. The program is ideal for both NAPSLO wholesale broker and company member employees. 

Registration and Fees

  • Registration for the program is $995 per participant.
  • If you would like to be notified when registration opens for the next program, email Denise Marshall, denise@napslo.org

Schedule of Events

Day 1
7:30 - 8:00 a.m. Continental Breakfast
8:00 a.m. - Noon Program Session
Noon - 1:00 p.m. Lunch
1:00 - 4:15 p.m. Training Session

Hotel Accommodations

This hotel is located next door to the training location:

Marriott Courtyard Kansas City at Briarcliff

4000 N. Mulberry Dr. 
Kansas City, MO 64116
816.841.3300

To receive the NAPSLO rate for the Courtyard Kansas City at Briarcliff, please make your reservation online by clicking here and use the Corporate Promotional code YUE.

Session Location

The training will be held at:

Briarcliff Hilltop Office Building
1251 NW Briarcliff Pkwy.
Kansas City, MO 64116

Travel Information

Participants should schedule travel to arrive on-site before 8:00 a.m.and depart the training location after 4:15 p.m. 

Effective Sales Coaching Program Cancellation Policy

June 13 cancellation policy:

  • Registrants can receive a full refund, less a $250 fee for processing, through May 1, 2017. 
  • Registrants can receive a 50% refund between May 2 and May 15, 2017.
  • No refund for the training will be offered after May 15, 2017. 
These refund time periods are subject to change, annually, based upon hotel contract and policy changes. All requests must be made in writing via email to denise@napslo.org